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Knowledge Base
Create a Ticket
Check Existing Ticket
Home
Knowledge Base
Create a Ticket
Check Existing Ticket
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  • Welcome to our Support Desk

    We want to help you as quickly as possible.

    Below you'll find instructions for accessing the main areas of our support desk.

    Support

    Do you have a question?

    Simply submit a ticket and one of our support
    representatives will be in touch shortly to help you.
     

    Do you have an existing ticket?

    No problem. You can see the status, check for
    updates, and read all of your existing tickets.
    ⊕ Create a Ticket   ✉ Check Existing Ticket

     


     

  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

    New Saint Thomas Institute Contact Form

    Select Department *
    • Billing
    • General
    • Technical Support
    Add Attachment
    Most Asked Questions
    How to add photo to my NSTI profile?

    If you’d like to change your profile pic, it’s done automatically at gravatar.com.

    Visit gravatar.com and upload a charming photo of yourself and you’ll be smiling in throughout the site!

    Lost Password?

    If you lost your password, or need to reset it, please click here.

    View More Questions

     

  • Live Chat

    Most Asked Questions
    How to add photo to my NSTI profile?

    If you’d like to change your profile pic, it’s done automatically at gravatar.com.

    Visit gravatar.com and upload a charming photo of yourself and you’ll be smiling in throughout the site!

    Lost Password?

    If you lost your password, or need to reset it, please click here.

    View More Questions

  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

  • Edit Knowledge Base Articles

    Article Name Assigned Category Priority URL Hits T
    Lost Password?Password View350T
    How to add photo to my NSTI profile?Profile View585T
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